Rilian Ball

First Capital Group

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The Importance of Communication Between Mortgage Originators and Clients

April 3, 2025 by Rilian Ball

Effective communication between mortgage originators and clients is essential in ensuring a smooth, stress-free home financing process. Purchasing a home is one of the biggest financial decisions a person can make, and navigating the mortgage process can be overwhelming. Strong communication helps clients understand their options, stay informed, and ultimately secure the best loan for their needs.Here’s why maintaining open and clear communication is vital in the mortgage process: Setting … [Read more...]

Filed Under: Mortgage Tips Tagged With: Client Trust, Communication, Mortgage Tips

Long-Term Relationship Between Borrowers and Mortgage Originators

February 22, 2024 by Rilian Ball

A good originator goes beyond mere transactions, prioritizing long-term relationships and client well-being. Look for originators who communicate proactively, offer empowering resources, provide personalized attention, maintain transparency, engage with the community, and celebrate milestones. By focusing on these qualities, consumers can ensure they partner with an originator who not only facilitates the mortgage process but also serves as a trusted advisor on their homeownership journey. … [Read more...]

Filed Under: Mortagage Tips Tagged With: Communication, Loan Officer, Mortgage

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Rilian Ball


Branch Manager

NMLS # 202687

Call: (559) 697-5322
info@firstcg.com

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Rilian Ball
NMLS # 202687

Company NMLS: 35960
www.nmlsconsumeraccess.org

Equal Housing Opportunity

Loan Options

  • Fixed Rate Mortgages
  • FHA Home Loan
  • VA Home Loan
  • Jumbo Home Loan
  • USDA Home Loan

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